IN THIS ISSUE 3 9 11 13 THOUGHT LEADERS FROM THE EDITOR By Michelle Eggleston Schwartz, CPTM Having a solid project plan in place sets L&D up for success. GUEST EDITOR By Julian Malnak It's time to develop leaders who are ready for anything. WHAT'S NEXT IN TECH By Stella Lee, Ph.D. Make your workplace more inclusive with these tech tips. BUILDING LEADERS By Sam Shriver and Marshall Goldsmith Make your feedback multidirectional with the concept of " feedforward. " 15 59 61 63 DIVERSITY AND INCLUSION By Dr. Kristal Walker, CPTM Move beyond compliance checklists and design truly impactful DEI initiatives. L&D CAREERS By Amy DuVernet, Ph.D., CPTM Learn tips on how to navigate an L&D career transition. CAREER DEVELOPMENT By Julie Winkle Giulioni Combat burnout and increase productivity by enabling learner connections. SCIENCE OF LEARNING By Srini Pillay, M.D. Learning does not happen automatically just because it's immersive. INFO EXCHANGE 64 CLOSING DEALS By Sarah Gallo, CPTM Learn why Richardson Sales Performance is positioned for continued growth in sales training sector. 65 COMPANY NEWS Keep up with the latest in the training industry by reading news from the last quarter. CONNECT WITH US 1 (866) 298-4203 editor@trainingindustry.com TrainingIndustry.com 6https://twitter.com/trainingindustr https://www.linkedin.com/company/training-industry-inc-/ http://www.facebook.com/pages/Training-Industry/188504131192964 https://trainingindustry.com/ https://trainingindustry.com