Training Industry Magazine - Spring 2024 - 44

Blended learning is a great way to go
as this method can reach people in
ways and timeframes in which your
workforce might need information.
Your budget will depend entirely on
how many educational avenues you
pursue and what they entail. Blended
learning could include, for example,
one asynchronous course, an ongoing
email chain of short videos or articles,
some activities to complete on one's
own and some learning delivered by
other team members.
When employees are
happier and work
better - and the
company does well -
it's totally worth it.
Choose a Training Provider
There are a few options for providers:
you can do it yourself (in-house),
bring in an external training provider,
build an online course in-house, or
locate a vendor with pre-built courses
(e.g., LinkedIn Learning, BizLibrary,
Udemy, etc.).
The decision depends on the
topic and the expertise required to
deliver it. Obviously, a new internal
organizational process is best trained
by the
creator
or
monitor
of
that
process. A training topic that requires
expertise in topics outside of the
organization's knowledge, however,
may be better delivered by an
external provider.
If you're thinking about leaning on a
pre-built online course, first consider if
it's the best way to deliver information
and inspire your team to make the
change you seek. Sometimes, online
courses might not be as effective in
connecting with your team, facilitating
the changes you need for your
business or sending the right message
about the importance of a topic.
Monitor and Adjust
Once you've set up your training program,
keep an eye on how things are going and
be ready to change course if needed.
Is the training working? Are people
understanding what they've learned? Are
they struggling to implement anything?
Checking in with your team and taking
in the feedback helps you understand
if the program is hitting the mark or if
adjustments are needed.
You can monitor progress by asking your
workforce through quick surveys, having
candid one-on-one conversations, using
anonymous polls during training sessions,
and reviewing whether the business goals
that drove the training program in the first
place are being met.
Why is L&D Important?
L&D helps employees grow and
improve in their roles. A positive and
inclusive
workplace
culture
not
only
enhances employee satisfaction but
also plays a pivotal role in driving overall
organizational success.
In the long run, the benefits of investing
in training to cultivate a positive
workplace culture extend beyond
individual job satisfaction, positively
impacting the organization's bottom line
and competitiveness in the market.
It's important to note that good training
may not be free or cheap, but improved
productivity and better business
outcomes are just a few of the many
rewards. When employees are happier
and work better - and the company
does well - it's totally worth it.
Catherine Mattice, MA, SPHR, SHRM-SCP,
is the founder/CEO of Civility Partners, a
strategic
organizational
development
firm focused on helping organizations
create respectful workplace cultures and
specializing in turning around toxic work
cultures. She's an HR thought leader,
award-winning speaker, consultant,
coach, female business owner, book
author and blogger, and has 50+ courses
reaching global audiences on LinkedIn
Learning. Email Catherine.
Why the Delivery Method Matters
Consider that you are providing harassment
prevention training to new hires. If an asynchronous
course is delivered online in a new employee's first
few days of work, among a bunch of other training
programs and paperwork, you're signaling that this
topic is not really important. However, if the training is
delivered in person and in small groups where people
can have real discussions about this difficult and
emotional topic, you signal that the topic is important
and you want people to engage and learn.
44
https://trainingindustry.com/wiki/learning-services-and-outsourcing/outsourcing-models-training/ https://topworkplaces.com/benefits-of-employee-training-development/ https://www.linkedin.com/in/catherinemattice/ https://civilitypartners.com/
Training Industry Magazine - Spring 2024

Table of Contents for the Digital Edition of Training Industry Magazine - Spring 2024
