Training Industry Magazine - Summer 2022 - 21

ADAPTIVE ASSESSMENTS
Adaptive assessments are based on a
sophisticated algorithm that automatically
and continuously modifies the sequence
of questions and their degree of difficulty,
based on the previous answers. In other
words, it is the assessment that adapts to
the user, and not vice versa. In practice,
the assessment behaves like an expert
and flexible teacher.
For example, the assessment could start by
asking the participant a difficult first question.
If the answer is wrong, the algorithm will
choose a second, easier question. If the
answer is correct, it will return the user to a
question of medium difficulty. The higher
the difficulty level of the question, the higher
the score for the correct answer.
The advantages are twofold: a more
reliable and precise result, and a
personalized and engaging assessment
experience for the learner.
AUTHENTIC ASSESSMENTS
Assessments can involve different
cognitive domains. They can measure
the memorization of information, levels of
understanding or application to realistic
cases. Assessments can also go beyond
remembering and understanding, toward
more complex domains such as application
and, above all, analysis and evaluation.
For more advanced cognitive domains,
traditional and " cold " learning tests
should be supplemented with or replaced
by
authentic
assessment
solutions.
An authentic assessment is immersive
and job-related, and it requires us
to demonstrate what we know. An
assessment is defined as " authentic " if it
has the following characteristics:
* It starts from a realistic situation and
then replicates or simulates workplace
or personal life contexts.
* It involves an organic reflection instead
of a mechanical response.
* It requires us to choose an action or
behavior in an ambiguous situation.
* It requires complex digital interactions
to respond to the challenges proposed.
This is why immersive experiences in
virtual reality - and perhaps soon in
the metaverse - are a perfect example
of authentic assessment.
AI-POWERED ASSESSMENTS
An assessment can be enhanced by
sophisticated digital technologies: First,
AI, and in particular natural language
processing (NLP), machine learning, deep
learning, facial recognition and emotion
analysis. At least two AI applications are
in need of attention when designing
an advanced digital assessment, both
in synchronous mode: interactive
assessments triggered by users' emotions
and interview intelligence platforms.
INTERACTIVE ASSESSMENTS
TRIGGERED BY USERS' EMOTIONS
This application involves relatively
simple AI solutions applied to facial
recognition and expression analysis
during a " live " assessment experience.
When learners access the assessment
with their computer or mobile device,
the AI activates the camera of the
device and can allow various functions
before and during the assessment
experience. Before the assessment,
the AI can validate the identity of the
candidates, and only after recognition
of their identity will it unlock the
assessment. During the assessment,
the AI can evaluate the emotional
space and levels of arousal and valence
of the candidate, and, through this,
the degree of self-control, stress
management and empathy: All
useful metrics in the assessment of
soft skills.
INTERVIEW INTELLIGENCE
PLATFORMS
Today AI allows an even more direct
way of evaluating soft skills through
what can be called video intelligent
assessment technologies. Soft skills,
and in particular power skills, such as
those most related to adaptation and
resilience, can today be evaluated by
specialized behavioral assessment
platforms that combine high technology
and human expertise, guaranteeing
the same scientific reliability as faceto-face
assessments.
TRAINING INDUSTRY MAGAZINE - SUMMER 2022 I WWW.TRAININGINDUSTRY.COM/MAGAZINE
Learners answer job-related questions
during video interviews integrated into
video collaboration platforms. The deep
analysis of the answers through NLP
technology allows us to evaluate verbal
and non-verbal communication, work
styles, a wide range of behavioral skills
and even personality traits.
THE COMBINATION
OF ASSESSMENT AND
GAMIFICATION IS VERY
EFFECTIVE, ESPECIALLY
IN THE TALENT
ACQUISITION PROCESS.
CONCLUSION
Clearly, these approaches to skills
assessment - regardless of its main
objective: learning, talent acquisition,
performance management, etc. -
profoundly affect learners' perceptions
about the journey through critical
organizational touchpoints. That is
why the employee experience is at the
center of many organizations' people
strategies and an essential
combat The Great Resignation.
tool
to
Digital transformation has introduced
innovations not only in digital learning
but also in digital learning assessment.
L&D needs to prioritize and focus as
much attention on skill assessment as it
has historically concentrated on training
delivery and develop a convincing
learning assessment strategy.
The ability to design authentic, engaging
and intelligent assessments can make
the difference between an average L&D
function and an excellent one, capable
of effectively and efficiently filling skills
gaps and helping retain top talent.
Federico Fantacone began his professional
adventure as an L&D manager and then as
a learning innovation manager. He is an
LXP solution architect and a gamification/
simulation game designer. Under the
pseudonym " Learning Punk, " Federico
Fantacone created the first Italian
podcast focused on corporate digital
learning: " Storie di Apprendimento
Straordinario. " Email Federico.
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https://trainingindustry.com/wiki/content-development/blooms-taxonomy/ https://www.jstor.org/stable/20182545 https://www.jstor.org/stable/20182545 https://ctal.udel.edu/resources/the-case-for-authentic-assessment/ https://open.spotify.com/show/4S8X6h1TjKvdvmHrA38V8g https://open.spotify.com/show/4S8X6h1TjKvdvmHrA38V8g https://www.trainingindustry.com/magazine
Training Industry Magazine - Summer 2022

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