Training Industry Magazine - Summer 2022 - 32
to feel psychologically safe, their
failures or mistakes not just tolerated
but encouraged so that lessons can
be learned and shared with others in
the organization. Conducting regular
sessions where failures, and the lessons
they inspired, are discussed openly
are a great way to move the needle
on expertise.
FACILITATOR: Facilitators must not only
identify the experts, but they must also
know how much of that knowledge
is not captured in the standards,
processes and equipment within an
organization. This can be done by
having conversations with the experts
and having them discuss the unique
challenges that they have experienced
and how those problems were resolved.
LEARNER: The transfer of knowledge
from an expert to a learner can be
complicated by how much the learner
knows and the willingness of the learner
to become an expert. The individual
learner should be encouraged to
seek out experts and learn from them.
Motivating learners to be the best in
their respective field can enable them to
become the next generation of experts.
The need to transfer knowledge held
by experts to others in an organization
is critical. This transfer requires at
least three groups of people to work
together to make it happen: the
experts who possess the knowledge,
the learners who will receive the
knowledge and the facilitators who will
make it happen.
Let's look at what each of these groups
can do to ensure expertise is transferred
across the organization.
| 32
EXPERT: Experts can be given a
platform within the organization, where
they can showcase their knowledge
areas. This can be done by publicizing
their accomplishments, by holding
knowledge transfer sessions, or having
them participate in industry events.
Getting the expert to explain how a
certain decision or conclusion was
arrived at is another very effective
means of capturing the wisdom of an
expert. Other tactics include:
* Allocating more responsibility to the
individual, the manager and the L&D
community.
* Creating an environment that is
conducive for experts to be identified,
nurtured and encouraged to share
their knowledge with others.
Whatever means the organizations
chooses, it is imperative that expert
knowledge is captured and transferred
so that it is not lost when the expert
leaves the organization.
Lexter Martin is an Indian Airforce
Vet, who has been in the IT education
industry for over 15 years. In his 11-year
stint with Skillsoft, he has been on both
the sales and customer success teams.
This gives him the unique edge to bring
to the table a combination of industry
best practices, product and platform
knowledge. Email Lexter.
https://trainingindustry.com/glossary/psychological-safety/
https://trainingindustry.com/wiki/content-development/knowledge-transfer/
Training Industry Magazine - Summer 2022
Table of Contents for the Digital Edition of Training Industry Magazine - Summer 2022
Harnessing Curiousity in Today's Workplace
Table of Contents
Optimize Your Performance With These Sport Psychology Tactics
Learning Management Systems Need to Go Beyond "Management"
Designing Training for Behavior Change is Like Fine Dining
Diversify Your Leadership With an Inclusive Succession Plan
The Science of Building a More Creative and Innovative Workplace
Digital Solutions to Improve the Assessment Experience
The Power of Personal Presence
Coconut Pie and Succession Planning
Multiplying Experts and Expertise in an Enterprise
Using Empathy to Better Understand Your Customer
Designing Training Programs for Behavior Change
Creating the Virtual Watercooler Experience
Chaos Is Here to Stay: Why Building GRIT is Vital for Executive Success
Beyond the Smile Sheet: Measuring Level 1 to Improve Learning Design
Disruption Is Your Friend
Recalibrating Careers
Why Aren't Mental Health Offerings Helping Our Workforce?
Cornerstone and Edcast Consolidate to Reimagine People Development
Company News
Training Industry Magazine - Summer 2022 - Intro
Training Industry Magazine - Summer 2022 - Cover1
Training Industry Magazine - Summer 2022 - Cover2
Training Industry Magazine - Summer 2022 - CT1
Training Industry Magazine - Summer 2022 - CT2
Training Industry Magazine - Summer 2022 - Harnessing Curiousity in Today's Workplace
Training Industry Magazine - Summer 2022 - 4
Training Industry Magazine - Summer 2022 - 5
Training Industry Magazine - Summer 2022 - Table of Contents
Training Industry Magazine - Summer 2022 - 7
Training Industry Magazine - Summer 2022 - 8
Training Industry Magazine - Summer 2022 - Optimize Your Performance With These Sport Psychology Tactics
Training Industry Magazine - Summer 2022 - 10
Training Industry Magazine - Summer 2022 - Learning Management Systems Need to Go Beyond "Management"
Training Industry Magazine - Summer 2022 - 12
Training Industry Magazine - Summer 2022 - Designing Training for Behavior Change is Like Fine Dining
Training Industry Magazine - Summer 2022 - 14
Training Industry Magazine - Summer 2022 - Diversify Your Leadership With an Inclusive Succession Plan
Training Industry Magazine - Summer 2022 - The Science of Building a More Creative and Innovative Workplace
Training Industry Magazine - Summer 2022 - 17
Training Industry Magazine - Summer 2022 - 18
Training Industry Magazine - Summer 2022 - 19
Training Industry Magazine - Summer 2022 - Digital Solutions to Improve the Assessment Experience
Training Industry Magazine - Summer 2022 - 21
Training Industry Magazine - Summer 2022 - The Power of Personal Presence
Training Industry Magazine - Summer 2022 - 23
Training Industry Magazine - Summer 2022 - 24
Training Industry Magazine - Summer 2022 - 25
Training Industry Magazine - Summer 2022 - Coconut Pie and Succession Planning
Training Industry Magazine - Summer 2022 - 27
Training Industry Magazine - Summer 2022 - 28
Training Industry Magazine - Summer 2022 - 29
Training Industry Magazine - Summer 2022 - Multiplying Experts and Expertise in an Enterprise
Training Industry Magazine - Summer 2022 - 31
Training Industry Magazine - Summer 2022 - 32
Training Industry Magazine - Summer 2022 - 33
Training Industry Magazine - Summer 2022 - 34
Training Industry Magazine - Summer 2022 - Using Empathy to Better Understand Your Customer
Training Industry Magazine - Summer 2022 - 36
Training Industry Magazine - Summer 2022 - 37
Training Industry Magazine - Summer 2022 - Designing Training Programs for Behavior Change
Training Industry Magazine - Summer 2022 - 39
Training Industry Magazine - Summer 2022 - 40
Training Industry Magazine - Summer 2022 - 41
Training Industry Magazine - Summer 2022 - Creating the Virtual Watercooler Experience
Training Industry Magazine - Summer 2022 - 43
Training Industry Magazine - Summer 2022 - 44
Training Industry Magazine - Summer 2022 - 45
Training Industry Magazine - Summer 2022 - Chaos Is Here to Stay: Why Building GRIT is Vital for Executive Success
Training Industry Magazine - Summer 2022 - 47
Training Industry Magazine - Summer 2022 - 48
Training Industry Magazine - Summer 2022 - 49
Training Industry Magazine - Summer 2022 - Beyond the Smile Sheet: Measuring Level 1 to Improve Learning Design
Training Industry Magazine - Summer 2022 - 51
Training Industry Magazine - Summer 2022 - 52
Training Industry Magazine - Summer 2022 - 53
Training Industry Magazine - Summer 2022 - 54
Training Industry Magazine - Summer 2022 - Disruption Is Your Friend
Training Industry Magazine - Summer 2022 - 56
Training Industry Magazine - Summer 2022 - 57
Training Industry Magazine - Summer 2022 - 58
Training Industry Magazine - Summer 2022 - Recalibrating Careers
Training Industry Magazine - Summer 2022 - 60
Training Industry Magazine - Summer 2022 - Why Aren't Mental Health Offerings Helping Our Workforce?
Training Industry Magazine - Summer 2022 - Cornerstone and Edcast Consolidate to Reimagine People Development
Training Industry Magazine - Summer 2022 - Cover3
Training Industry Magazine - Summer 2022 - Cover4
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