IN THIS ISSUE 3 9 11 13 THOUGHT LEADERS FROM THE EDITOR By Michelle Eggleston Schwartz, CPTM Humans are curious by nature. Keeping that in mind will make your training excel. GUEST EDITOR By Jon D'Alessandro Take some tips from sport psychology as you design your training. WHAT'S NEXT IN TECH By Stella Lee, Ph.D. User experience can be daunting: These tips will help you move beyond management. BUILDING LEADERS By Sam Shriver and Marshall Goldsmith Thorough planning can change your training from " dinner " to " fine dining. " 15 59 61 DIVERSITY AND INCLUSION By Dr. Kristal Walker, CPTM True diversity and inclusion requires inclusive succession planning. CAREER DEVELOPMENT By Julie Winkle Giulioni Help your learners rethink their career paths - or risk losing them to other organizations. SCIENCE OF LEARNING By Srini Pillay, M.D. Personalized mental health offerings are the first step to solving burnout. INFO EXCHANGE 62 CLOSING DEALS By Sarah Gallo, CPTM Higher retention comes from mapping learning to future career goals. 63 COMPANY NEWS Keep up with the latest in the training industry by reading news from the last quarter. CONNECT WITH US 1 (866) 298-4203 editor@trainingindustry.com TrainingIndustry.com | 6https://twitter.com/trainingindustr https://www.linkedin.com/company/training-industry-inc-/ http://www.facebook.com/pages/Training-Industry/188504131192964 https://trainingindustry.com/ https://trainingindustry.com