Training Industry Magazine - Summer 2023 - 52

1. Listening (Li): Seeking to identify
the will of a group and help clarify
that will.
2. Empathy (Em): Striving to understand
and empathize with others.
3. Healing (He):
Ability
to heal the
broken spirits of self and others.
4. Awareness (Aw): Understanding
issues that involve ethics and values.
5. Persuasion (Pe): Convince rather
than coerce others.
6. Conceptualization (Co): Embrace
broader-based conceptual thinking.
7. Foresight (Fo): Ability to understand
the lessons from the past, realities
of the present and consequences of
a decision for the future.
8. Stewardship (St): Committing to the
needs of others through openness
and persuasion.
9. Commitment to the growth of people
(Gp): Committed to the growth of
everyone within their institution.
10. Building community (Bc): Ability to
create a true community through
connection.
We can connect specific behaviors that
are visible in the five bases of power
(see Table 1).
Table 1.
Power
Servant Leadership
Characteristic
Legitimate
Reward
Expert
Referent
Coercive
Li, Em, Aw, Pe, Co, Fo,
St, Gp, Bc
Aw, Pe, Co, St, Gp, Bc
Li, Em, He, Aw, Pe, Co,
Fo, St, Gp, Bc
Li, Em, He, Aw, Pe, Co,
Fo, St, Gp, Bc
Li, Aw, Pe, Co, Fo, St
Making a connection between the bases
of power and the 10 characteristics
of servant leadership highlights the
importance of the choices we make as
leaders. As leaders, we have to make a
choice to use power for good. When we
combine the 10 characteristics and the
five bases of power, we create the ability
to develop meaningful relationships that
realize higher levels of effectiveness.
So, how do we do that?
Servant Leadership
in the Workplace
While there are several models of how
servant leadership behaviors can be
applied in the workplace, Irving and
Longbotham conducted research to
identify the key behaviors leaders
need to consider when infusing servant
leadership into their teams. From their
research, six behaviors were identified
that, if followed, led to higher levels of
effectiveness. These behaviors include:
1. Providing accountability: Leaders
have the ability to set and clarify
goals. Accountability is used to
ensure the successful completion
of these work goals.
2. Supporting and resourcing: Leaders
have the ability to provide the
resources (training, partnership, etc.)
to their team members to ensure
completion of their work goals.
3. Engaging in honest self-evaluation:
Leaders have the ability to honestly
self-evaluate before evaluating
others. In
other
words, leaders
can assess their role in the
accomplishment of work goals,
constantly seeking to identify where
they can have the proper influence
on their team.
4. Fostering collaboration: Leaders
have the ability to connect team
members within and outside of
the team to ensure team members
52
Jason R. Weber is the associate vice
chancellor for leader and culture
development for the Texas Tech
University System. In this role, Jason
is responsible for the design and
implementation of values-based leader
development programs for the 60,000
students,
staff,
faculty
and
leaders
across five universities. Email Jason.
are completing each other and not
competing with each other.
5. Communicating
with
clarity:
Leaders have the ability to
communicate in a manner that
provides clarity for their team.
6. Valuing and appreciating: Leaders
have the ability to create
environments where team members
can show their genuine appreciation
for those they interact with.
These behaviors give leaders a
solid foundation they can base their
behaviors around. If we believe that our
role is to influence the next generation
of leaders within our organizations, then
servant leadership is a viable option for
functioning as a leader. Leadership is
easy. Being a leader is hard. We all have
a choice to make when determining the
amount of influence we want to have
with our teams.
Remember what Greenleaf offers us with
his best test: " Do those served grow as
persons? " We have the opportunity to
serve people daily - both at work and
in our personal lives. What choice will
you make? Don't forget, positions and
titles don't matter at the end of the day.
It's about the relationships we create
with others. So, how does power play
into this? That's up to you. We all have
experienced power in positive and
negative manners. When we strive to
serve the needs of others, we ensure
the long-term sustainability of our teams
and organizations.
LEADERSHIP IS EASY.
BEING A LEADER IS HARD.
Training Industry Magazine - Summer 2023

Table of Contents for the Digital Edition of Training Industry Magazine - Summer 2023
