Training Industry Magazine - Winter 2023 - 59
At its core, 70-20-10 is a simple formula
that suggests the optimal mix of settings
for employees to learn. It states that
learners should obtain:
› 70% of learning from on-the-job,
continuous, experiential workplace
experiences.
› 20% from social interactions and
learning with others.
› 10% from formal, structured,
educational programs.
Understanding each category is the first
step to developing a culture that values -
and benefits from - continuous learning.
The Benefits of 70-20-10 ›››
When effectively implemented, the 7020-10
method:
› Enables continuous learning, which
will happen at the right time and place
when it is most needed.
› Maximizes the time employees spend
on the job because they are learning
in the flow of work.
› Ensures employees learn from
relevant, meaningful experiences.
› Fosters engagement by providing
variation in learning methodologies.
› Gives learners greater freedom to
select their learning experiences,
including elective
learnings
upskilling opportunities.
› Enhances the organizational learning
culture as employees begin to adopt
a growth mindset.
› Helps reduce formal training costs.
and
› Shadow/observe a colleague on
the job.
› Adopt search engines and search
functionality to locate content.
Incorporating Social
Learning ›››
Social learning occurs when employees
learn from and with each other. It is a
powerful way to make learning on the
job a reality. This shouldn't come as a
surprise, since human beings are social
by nature. What may be surprising are
the unique advantages of social learning.
TRAINING INDUSTRY MAGAZINE - WINTER 2023 I WWW.TRAININGINDUSTRY.COM/MAGAZINE
› Partner with human resources (HR),
compliance and information technology
(IT) as you assess your organization's
readiness for innovative technologies.
› Consider incorporating tools that
offer real-time feedback, ready-touse
content repositories that can be
leveraged across departments, or
automated chatbot services that offer
FAQ support.
› Beta-test new technologies with a
pilot group to refine your processes
and organically create champions
before rolling them out to the
entire organization.
| 59
Leveraging the 70-20-10 model can help
to promote continuous learning in the
workplace, but where do you begin?
Rebalancing for
Continuous Learning ›››
While 70-20-10 is suggested as the
optimal balance, it's important to
note that learning will look differently
across organizations. To create the
right balance of learning for your
organization, assess your organization's
current ratio of formal, social and onthe-job
learning. You may find a need to
reduce focus on structured, facilitated
learning experiences and shift attention
to learning on the job and from
social scenarios.
You may be unsure how you can
successfully encourage learning that
seems inherently unstructured. At its core,
the key to facilitating workplace learning
is twofold. First, it involves ensuring
relevant content and tools are readily
accessible. Second, it means promoting
a safe, collaborative environment.
You can support informal learning by
encouraging individuals to:
› Take
advantage
of
performance
support materials (e.g., checklists, job
aids, flow charts and scripts).
› Participate in asynchronous forums.
› Engage with pop-ups, chatbots and
predictive technologies.
› It can take place 24/7, synchronously
or asynchronously.
› It can happen face-to-face either in a
live environment or virtually.
› All employees can participate.
› It encourages collaboration and crossfunctional
partnerships.
Coaching,
mentoring,
role-plays,
group discussions and online learning
communities are all great examples
of how to promote social learning. No
matter how you decide to boost social
learning, it's a good idea to start with
a few select opportunities and then
assess how to expand.
Don't worry too much about whether
opportunities fall under the 20% or 70%
bucket of the 70-20-10 model. The key
is to create a comfortable environment
where participants feel safe asking for
help, discussing their setbacks and
failures and sharing knowledge and
best practices.
Real-world Tactics for
Continuous Learning ›››
There are many ways you can support
a
culture
of
continuous
learning
and set employees up for success.
Consider the following as you develop
your program.
ADOPT LEARNING TECHNOLOGIES
https://www.trainingindustry.com/magazine
Training Industry Magazine - Winter 2023
Table of Contents for the Digital Edition of Training Industry Magazine - Winter 2023
From the Editor
Table of Contents
4 Steps To Set Your Learning Resolutions For 2023
How To Future-proof Your Edtech Investment
Unprecedented Challenges Require Aligned Responses
Repurposing Employee Resource Groups To Support Learning and Development
How High-performing Leaders and Teams Can Leverage Adaptive Learning and Change To Accelerate New Growth
From Creation to Enablement: The Future Skills L&D Professionals Need
Lights, Camera, Action! Behind the Scenes of Successful Hybrid Learning Events
A Mutual Gains Approach To Measuring ROI: Why It Pays To Align Learning Initiatives With Business Goals
3 Reasons Why Social Learning Is More Important Than Ever
The Power of Self-directed Learning
A Lean Learning Approach For Your Next Digital Transformation
How To Create a Learning Journey
Virtual Employee Engagement Through Virtual Conversational Leadership
Thinking Outside the Bootcamp
The Rising Importance of Data Literacy in Organizational Success
Transform Your Culture With Continuous Learning
Crafting an Internship Training Program To Grow Your Organization From Within
Crisis of Confidence?
Practical Tips for Optimizing Self-directed Learning
How upGrad Is Building an Integrated Platform For Lifelong Learning
Company News
Training Industry Magazine - Winter 2023 - Intro
Training Industry Magazine - Winter 2023 - Cover1
Training Industry Magazine - Winter 2023 - Cover2
Training Industry Magazine - Winter 2023 - CT1
Training Industry Magazine - Winter 2023 - CT2
Training Industry Magazine - Winter 2023 - From the Editor
Training Industry Magazine - Winter 2023 - 4
Training Industry Magazine - Winter 2023 - 5
Training Industry Magazine - Winter 2023 - Table of Contents
Training Industry Magazine - Winter 2023 - 7
Training Industry Magazine - Winter 2023 - 8
Training Industry Magazine - Winter 2023 - 4 Steps To Set Your Learning Resolutions For 2023
Training Industry Magazine - Winter 2023 - 10
Training Industry Magazine - Winter 2023 - How To Future-proof Your Edtech Investment
Training Industry Magazine - Winter 2023 - 12
Training Industry Magazine - Winter 2023 - Unprecedented Challenges Require Aligned Responses
Training Industry Magazine - Winter 2023 - 14
Training Industry Magazine - Winter 2023 - Repurposing Employee Resource Groups To Support Learning and Development
Training Industry Magazine - Winter 2023 - How High-performing Leaders and Teams Can Leverage Adaptive Learning and Change To Accelerate New Growth
Training Industry Magazine - Winter 2023 - 17
Training Industry Magazine - Winter 2023 - 18
Training Industry Magazine - Winter 2023 - 19
Training Industry Magazine - Winter 2023 - From Creation to Enablement: The Future Skills L&D Professionals Need
Training Industry Magazine - Winter 2023 - 21
Training Industry Magazine - Winter 2023 - 22
Training Industry Magazine - Winter 2023 - 23
Training Industry Magazine - Winter 2023 - Lights, Camera, Action! Behind the Scenes of Successful Hybrid Learning Events
Training Industry Magazine - Winter 2023 - 25
Training Industry Magazine - Winter 2023 - 26
Training Industry Magazine - Winter 2023 - 27
Training Industry Magazine - Winter 2023 - 28
Training Industry Magazine - Winter 2023 - A Mutual Gains Approach To Measuring ROI: Why It Pays To Align Learning Initiatives With Business Goals
Training Industry Magazine - Winter 2023 - 30
Training Industry Magazine - Winter 2023 - 31
Training Industry Magazine - Winter 2023 - 3 Reasons Why Social Learning Is More Important Than Ever
Training Industry Magazine - Winter 2023 - 33
Training Industry Magazine - Winter 2023 - 34
Training Industry Magazine - Winter 2023 - 35
Training Industry Magazine - Winter 2023 - The Power of Self-directed Learning
Training Industry Magazine - Winter 2023 - 37
Training Industry Magazine - Winter 2023 - 38
Training Industry Magazine - Winter 2023 - 39
Training Industry Magazine - Winter 2023 - A Lean Learning Approach For Your Next Digital Transformation
Training Industry Magazine - Winter 2023 - 41
Training Industry Magazine - Winter 2023 - 42
Training Industry Magazine - Winter 2023 - 43
Training Industry Magazine - Winter 2023 - How To Create a Learning Journey
Training Industry Magazine - Winter 2023 - 45
Training Industry Magazine - Winter 2023 - Virtual Employee Engagement Through Virtual Conversational Leadership
Training Industry Magazine - Winter 2023 - 47
Training Industry Magazine - Winter 2023 - 48
Training Industry Magazine - Winter 2023 - 49
Training Industry Magazine - Winter 2023 - Thinking Outside the Bootcamp
Training Industry Magazine - Winter 2023 - 51
Training Industry Magazine - Winter 2023 - 52
Training Industry Magazine - Winter 2023 - 53
Training Industry Magazine - Winter 2023 - The Rising Importance of Data Literacy in Organizational Success
Training Industry Magazine - Winter 2023 - 55
Training Industry Magazine - Winter 2023 - 56
Training Industry Magazine - Winter 2023 - 57
Training Industry Magazine - Winter 2023 - Transform Your Culture With Continuous Learning
Training Industry Magazine - Winter 2023 - 59
Training Industry Magazine - Winter 2023 - 60
Training Industry Magazine - Winter 2023 - 61
Training Industry Magazine - Winter 2023 - Crafting an Internship Training Program To Grow Your Organization From Within
Training Industry Magazine - Winter 2023 - 63
Training Industry Magazine - Winter 2023 - 64
Training Industry Magazine - Winter 2023 - 65
Training Industry Magazine - Winter 2023 - 66
Training Industry Magazine - Winter 2023 - Crisis of Confidence?
Training Industry Magazine - Winter 2023 - 68
Training Industry Magazine - Winter 2023 - Practical Tips for Optimizing Self-directed Learning
Training Industry Magazine - Winter 2023 - How upGrad Is Building an Integrated Platform For Lifelong Learning
Training Industry Magazine - Winter 2023 - Cover3
Training Industry Magazine - Winter 2023 - Cover4
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_summer2024
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_spring2024
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_winter2024
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_fall2023
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_summer2023
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_spring2023
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_winter2023
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_fall2022
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_summer2022
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_spring2022
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_winter2022
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20210910
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20210708
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20210506
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20210304
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20210102
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20201112
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20200910
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20200708
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20200506
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20200304
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20200102
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20191112
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20190910
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20190708
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20190506
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20190304
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20190102
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20181112
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20180910
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20180708
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20180506
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20180304
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20180102
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20171112
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20170910
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20170708
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20170506
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20170304
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20171112_se
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20161112
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2016fall
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2016summer
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2016sales
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2016spring
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2016winter
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2015outsourcing
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2015fall
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2015summer
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2015leadership
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2015spring
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2015winter
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2014fall
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2014summer
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2014spring
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2014winter
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2013fall
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2013summer
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2013spring
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2013winter
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2012fall
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2012summer
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2012spring
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2012winter
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2011fall
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2011summer
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2011spring
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2011winter
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2010fall
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2010summer
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2010spring
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2010winter
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2009fall
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2009summer
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2009spring
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2009winter
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2008fall
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2008summer
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2008spring
https://www.nxtbookmedia.com