Training Industry Magazine - Winter 2023 - 62
CASEBOOK
CRAFTING AN INTERNSHIP TRAINING PROGRAM
TO GROW YOUR ORGANIZATION FROM WITHIN
BY AMANDA FULLBRIGHT AND DR. APRAL FOREMAN
Organizational growth and the
retention of top talent are crucial for
business success. One way to achieve
that growth is to invest in current
employees and promote from within
the organization. Additionally, there is
research to support that a higher rate of
internal promotions is linked to higher
retention rates. To retain employees
promoted internally, they must feel
confident that they have the skills
needed to be successful in their new
position. Consequently, implementing
training
programs
to prepare
employees for their roles within the
organization becomes crucial as well.
A SUCCESSFUL
PROGRAM LAUNCH IS
ONLY THE BEGINNING.
BlueSprig's learning and performance
development department (LPD) designed,
implemented and evaluated an internship
training program crafted to help front-line
technicians upskill to become certified
and licensed world-class clinicians. They
artfully combined several training program
components, and it all started with one
question: " Why? "
L&D
When creating a training program,
learning and development (L&D)
professionals have numerous decisions
to make regarding their overall L&D
training strategy and selection of
specific training program components.
For example, the L&D professional
may choose to base their philosophical
training approach on a specific learning
theory, decide to implement a particular
instructional design model or combine
various instructional design elements.
In addition, the L&D professional may
choose to utilize one of the many
training evaluation methods, such as
the Kirkpatrick Model.
| 62
professionals should clarify
the rationale behind the program to
understand its purpose. Ideally, the
" why " can be linked to the organization's
mission and values, or at minimum to
desired business outcomes. Once the
purpose is understood, the path to
" What? " and " How? " is more direct.
For
BlueSprig,
it was essential
to
understand the importance of the
internship program and why it was
critical to BlueSprig's mission and
values. BlueSprig needed an internship
program that leveled the playing field
for all interns, regardless of location
or academic institution.
It needed to
be flexible and scalable across many
service locations and types. The
program needed to incorporate best
Amid so many options, the L&D
professional should mix and match
training program components to build
the training strategy that will best
address their organization's
training
needs. Sometimes that can be a trialand-error
process. If done thoughtfully,
those components can be melded
together to craft a training program that
will help drive organizational growth.
DEVELOPING AN INTERNSHIP
TRAINING PROGRAM
practices based on L&D and industryspecific
research. Finally, it needed to
prepare interns for a clinical supervisor
position upon successful completion
of
national
certification. Ultimately,
the purpose was to train world-class
clinicians to change the world for
children with autism.
To accomplish those goals, LPD ensured
they fully understood the scope of the
training needs by collaborating with
other departments and stakeholders,
conducting surveys with consumers of
the program and hosting focus groups
based on survey results. Then, they
brainstormed as a team to thoughtfully
draft a training that incorporated
BlueSprig values and evidence-based
learning practices. Once they had a
draft, they went back to the consumers
to obtain another round of feedback
using the Delphi Method. BlueSprig's
LPD department used a roadmap to
guide this process that has proved
invaluable to all their training programs
(see Figure 1 on page 63).
IMPLEMENTATION
After designing the program and
confirming with stakeholders that the
program was going to address the
organization's needs, the next step
was implementation. From a project
management perspective, there
were critical components needed to
successfully launch the program. First,
those responsible for overseeing and
implementing the program needed to
be informed about the program.
To accomplish this, LPD held a series
of webinars several weeks prior to the
https://www.adp.com/-/media/adp/resourcehub/pdf/adpthestateofhr2019.ashx
https://www.investopedia.com/terms/d/delphi-method.asp
https://trainingindustry.com/articles/workforce-development/new-project-management-competencies-to-succeed-in-a-change-driven-world/
https://trainingindustry.com/articles/workforce-development/new-project-management-competencies-to-succeed-in-a-change-driven-world/
https://trainingindustry.com/blog/content-development/navigating-instructional-design-without-formal-training-9-tips-for-success-spon-wisetail/
https://trainingindustry.com/wiki/measurement-and-analytics/the-kirkpatrick-model/
Training Industry Magazine - Winter 2023
Table of Contents for the Digital Edition of Training Industry Magazine - Winter 2023
From the Editor
Table of Contents
4 Steps To Set Your Learning Resolutions For 2023
How To Future-proof Your Edtech Investment
Unprecedented Challenges Require Aligned Responses
Repurposing Employee Resource Groups To Support Learning and Development
How High-performing Leaders and Teams Can Leverage Adaptive Learning and Change To Accelerate New Growth
From Creation to Enablement: The Future Skills L&D Professionals Need
Lights, Camera, Action! Behind the Scenes of Successful Hybrid Learning Events
A Mutual Gains Approach To Measuring ROI: Why It Pays To Align Learning Initiatives With Business Goals
3 Reasons Why Social Learning Is More Important Than Ever
The Power of Self-directed Learning
A Lean Learning Approach For Your Next Digital Transformation
How To Create a Learning Journey
Virtual Employee Engagement Through Virtual Conversational Leadership
Thinking Outside the Bootcamp
The Rising Importance of Data Literacy in Organizational Success
Transform Your Culture With Continuous Learning
Crafting an Internship Training Program To Grow Your Organization From Within
Crisis of Confidence?
Practical Tips for Optimizing Self-directed Learning
How upGrad Is Building an Integrated Platform For Lifelong Learning
Company News
Training Industry Magazine - Winter 2023 - Intro
Training Industry Magazine - Winter 2023 - Cover1
Training Industry Magazine - Winter 2023 - Cover2
Training Industry Magazine - Winter 2023 - CT1
Training Industry Magazine - Winter 2023 - CT2
Training Industry Magazine - Winter 2023 - From the Editor
Training Industry Magazine - Winter 2023 - 4
Training Industry Magazine - Winter 2023 - 5
Training Industry Magazine - Winter 2023 - Table of Contents
Training Industry Magazine - Winter 2023 - 7
Training Industry Magazine - Winter 2023 - 8
Training Industry Magazine - Winter 2023 - 4 Steps To Set Your Learning Resolutions For 2023
Training Industry Magazine - Winter 2023 - 10
Training Industry Magazine - Winter 2023 - How To Future-proof Your Edtech Investment
Training Industry Magazine - Winter 2023 - 12
Training Industry Magazine - Winter 2023 - Unprecedented Challenges Require Aligned Responses
Training Industry Magazine - Winter 2023 - 14
Training Industry Magazine - Winter 2023 - Repurposing Employee Resource Groups To Support Learning and Development
Training Industry Magazine - Winter 2023 - How High-performing Leaders and Teams Can Leverage Adaptive Learning and Change To Accelerate New Growth
Training Industry Magazine - Winter 2023 - 17
Training Industry Magazine - Winter 2023 - 18
Training Industry Magazine - Winter 2023 - 19
Training Industry Magazine - Winter 2023 - From Creation to Enablement: The Future Skills L&D Professionals Need
Training Industry Magazine - Winter 2023 - 21
Training Industry Magazine - Winter 2023 - 22
Training Industry Magazine - Winter 2023 - 23
Training Industry Magazine - Winter 2023 - Lights, Camera, Action! Behind the Scenes of Successful Hybrid Learning Events
Training Industry Magazine - Winter 2023 - 25
Training Industry Magazine - Winter 2023 - 26
Training Industry Magazine - Winter 2023 - 27
Training Industry Magazine - Winter 2023 - 28
Training Industry Magazine - Winter 2023 - A Mutual Gains Approach To Measuring ROI: Why It Pays To Align Learning Initiatives With Business Goals
Training Industry Magazine - Winter 2023 - 30
Training Industry Magazine - Winter 2023 - 31
Training Industry Magazine - Winter 2023 - 3 Reasons Why Social Learning Is More Important Than Ever
Training Industry Magazine - Winter 2023 - 33
Training Industry Magazine - Winter 2023 - 34
Training Industry Magazine - Winter 2023 - 35
Training Industry Magazine - Winter 2023 - The Power of Self-directed Learning
Training Industry Magazine - Winter 2023 - 37
Training Industry Magazine - Winter 2023 - 38
Training Industry Magazine - Winter 2023 - 39
Training Industry Magazine - Winter 2023 - A Lean Learning Approach For Your Next Digital Transformation
Training Industry Magazine - Winter 2023 - 41
Training Industry Magazine - Winter 2023 - 42
Training Industry Magazine - Winter 2023 - 43
Training Industry Magazine - Winter 2023 - How To Create a Learning Journey
Training Industry Magazine - Winter 2023 - 45
Training Industry Magazine - Winter 2023 - Virtual Employee Engagement Through Virtual Conversational Leadership
Training Industry Magazine - Winter 2023 - 47
Training Industry Magazine - Winter 2023 - 48
Training Industry Magazine - Winter 2023 - 49
Training Industry Magazine - Winter 2023 - Thinking Outside the Bootcamp
Training Industry Magazine - Winter 2023 - 51
Training Industry Magazine - Winter 2023 - 52
Training Industry Magazine - Winter 2023 - 53
Training Industry Magazine - Winter 2023 - The Rising Importance of Data Literacy in Organizational Success
Training Industry Magazine - Winter 2023 - 55
Training Industry Magazine - Winter 2023 - 56
Training Industry Magazine - Winter 2023 - 57
Training Industry Magazine - Winter 2023 - Transform Your Culture With Continuous Learning
Training Industry Magazine - Winter 2023 - 59
Training Industry Magazine - Winter 2023 - 60
Training Industry Magazine - Winter 2023 - 61
Training Industry Magazine - Winter 2023 - Crafting an Internship Training Program To Grow Your Organization From Within
Training Industry Magazine - Winter 2023 - 63
Training Industry Magazine - Winter 2023 - 64
Training Industry Magazine - Winter 2023 - 65
Training Industry Magazine - Winter 2023 - 66
Training Industry Magazine - Winter 2023 - Crisis of Confidence?
Training Industry Magazine - Winter 2023 - 68
Training Industry Magazine - Winter 2023 - Practical Tips for Optimizing Self-directed Learning
Training Industry Magazine - Winter 2023 - How upGrad Is Building an Integrated Platform For Lifelong Learning
Training Industry Magazine - Winter 2023 - Cover3
Training Industry Magazine - Winter 2023 - Cover4
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