Training Industry Magazine - Winter 2024 - 25

* Developing collaboration skills. As
AI continues to be integrated with
more and more platforms, some
employees may benefit from highlevel
training on how best to work
with AI. After all, AI is more applicable
for some tasks than others, but
this distinction is not always clear if
you're new to the subject.
What Role Does AI Play
in Upskilling?
AI is not only changing how we work
but also how we learn. Like many other
industries, the L&D sector is expected to
be disrupted by the emergence of AI, with
innovative features that will revolutionize
how, where and what we learn. Some of
the most important ways in which AI can
enable upskilling and improve the learning
experience include:
* Analyzing user behaviors and
preferences:
AI can be used to
automate the process of gathering
data from various sources, including
web-based platforms, mobile apps,
online surveys and more. AI can then
clean, organize and aggregate this
data into a unified format, greatly
reducing the time and effort it takes
for learning leaders to analyze
learner data.
* Creating interactive simulations
and learning experiences: AI can
help your training design transcend
linear learning paths by generating
branching narratives that adapt to
individual choices and actions. AI can
also help create 3D environments
that mimic real-world scenarios,
allowing learners to explore complex
machinery from the inside, practice
high-stakes processes in a low-stakes
environment and more.
* Language translation and localization:
AI has brought a level of contextual
awareness to text translation that
was sorely lacking in tools like
Google Translate. AI can enable you
to translate learning content in real
time, helping to make training events
accessible to all attendees, regardless
of language or culture.
* Personalizing learning content:
Training managers can use AI to
generate tailored
learning
account.
AI
tools
can
paths
that take individual learners' skills,
preferences and backgrounds
into
also
automatically adjust the difficulty level
and pace of learning content based on
the individual learner's progress and
understanding, ensuring that learners
are challenged at an appropriate level
to maintain engagement.
In a time when self-paced learning
is critical to continuous learning and
professional development, individuals
can utilize tools like ChatGPT and
avatars as private tutors to enhance
their learning experience. The roles of
trainers and educators may lean more
toward mentors or guides, while the
future of examinations and qualifications
will also take a more personalized path,
away from standardized testing to
individuals learning what they want and
however they want.
THE ROLE OF AI IN UPSKILLING
* Analyzing user behaviors and preferences.
* Creating interactive simulations and
learning experiences.
* Language translation and localization.
* Personalizing learning content.
AI is rapidly changing our world. To
remain at the forefront of this revolution,
upskilling is not an option: It's a necessity.
The choice of how to upskill is deeply
personal and tailored to unique learning
preferences, industry demands, current
roles and future aspirations. Adapting to
this change doesn't have to be a burden
- it's a new way of life and an opportunity
to thrive in an AI-driven era. Accepting this
reality today isn't just about survival, it's
about seizing AI's endless opportunities.
The future belongs to those who adapt,
learn and grow alongside AI, shaping a
promising tomorrow through continuous
upskilling.
Semih Kumluk is a well-versed leader
with work experience spanning over
12 years in FMCG, telecommunications
and consultancy.
His
core expertise
lies in business management, data
analytics and strategy. Prior to joining
PwC's Academy, the talent and skills
development business of PwC Middle
East, Semih worked as a senior
corporate segment marketing and
pricing manager in Turkey's leading GSM
operator, Turkcell. Email Semih.
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Training Industry Magazine - Winter 2024

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