Training Industry Magazine - Winter 2024 - 36

Layering: Think about how your
content and experience will be layered.
What is the core goal of the learning
journey? What components could be
elective or additional? For continued
commitment from your learners, it's
important to give them a degree of
choice and agency.
Scaffolding: This term describes
how an instructor gradually removes
guidance so that learners eventually
work on their own. This structured and
intentional handholding is the glue of
the learning journey.
Pace: Think about how you build
out the flow of high-energy or highemotion
experiences (such as
collaborative workshops or video
scenarios) alongside lower-intensity
or more practical learning events
(such as report writing or journaling).
Developing a regular pace and depth
of these learning experiences is key to
maintaining engagement.
Narrative and perspectives: As
with all learning design, consider how
you can use the power of storytelling
to expose perspectives and support
your learning experience.
Action: Every touchpoint should involve
action from your learners. The action can
be a specific deliverable (like participating
in a discussion post) or a transition to the
next event (like considering a question
before the next module begins).
Collaboration: Shared or social
learning experiences are powerful
engagement
and
performancebuilding
opportunities. Consider
how your learners can develop
in collaborative cohorts. Working
together and sharing their journeys
can create a sense of community and
positive social pressure.
Personalization: Think through
how to develop journeys that can
flex to fit an individual's specific
needs. Many platforms and tools can
deliver adaptive and personalized.
But even without these, you can
personalize coaching moments for
individual learners.
Support: How will you support your
learners on their journey? From a list
of frequently asked questions to a
chatbot or even a live tutor, effective
support is critical to keeping your
learners committed.
Drive Long-Term Success
With Measurement
As with
all
contributes to the success of the
learning journey.
Most importantly, look at ways you can
measure your learners' performance
behaviors in practice - the specific
behaviors that you identified when
you began designing the journey.
Evaluating the extent to which your
learners are practicing their new skills
provides the key evidence you need to
show the journey's success.
The Power of a Journey-Based
Learning Design
learning, measurement
drives long-term success. However,
in the context of learning journeys,
we can use this fundamental design
tool to create an ever more effective
blended solution. You should evaluate
individual touchpoints and develop
a view of their success as single
events. Also, be sure to maintain an
understanding of how each touchpoint
In a world where continuous learning
and adaptation are crucial, this
blueprint for journey-based learning
design offers a strategic approach
to integrate learning seamlessly into
the flow of work. Keep reviewing how
your learners are working, how they
connect with one another and how
they develop their own skills on a
day-to-day basis. By following these
steps and embracing these elements,
organizations can continue to bring the
experience of learning and working
closer together. Doing so results in a
more effective and relevant learning
experience for all.
Andrew Joly leads the strategy and
consulting faculty in GP Strategies'
Learning Experience team, which is
at the frontline of delivering creative,
innovative and effective learning
solutions. Email Andrew.
Measuring the Impact of Training
L&D professionals often struggle to prove the efficacy of learning programs. Sometimes
we don't know quite what to measure, but usually, we just don't know how to measure
our impact.
Check out " Curiosity and Critical Thinking: Unveiling the Science of Measuring Learning
Impact " to learn how to approach measurement like scientists do.
36

https://trainingindustry.com/wiki/content-development/social-learning/ https://trainingindustry.com/wiki/content-development/social-learning/ https://trainingindustry.com/glossary/workshop/ https://trainingindustry.com/magazine/fall-2023/the-power-of-storytelling-how-human-connections-transcend-ais-impact/ https://www.gpstrategies.com/ https://www.gpstrategies.com/blog/curiosity-and-critical-thinking-unveiling-the-science-of-measuring-learning-impact/ https://www.gpstrategies.com/blog/curiosity-and-critical-thinking-unveiling-the-science-of-measuring-learning-impact/

Training Industry Magazine - Winter 2024

Table of Contents for the Digital Edition of Training Industry Magazine - Winter 2024