Training Industry Magazine - Winter 2025 - 39

* Show understanding and
consideration for employees' feelings
and perspectives.
FOSTERING A TEAM APPROACH
A team-oriented approach aligns
employees with common goals, supports
a culture of trust and inclusivity, and
helps organizations achieve sustainable
success.
Example behaviors to emphasize in
training:
* Involve team members in goal-setting,
problem-solving and decision-making.
* Define common objectives that
everyone on the team works toward.
* Celebrate milestones to build team
morale and a sense of shared purpose.
VALUING THE EMPLOYEE
Recognition and validation result in team
members who feel fulfilled and satisfied
with their jobs, which translates to
improved morale and performance.
Example behaviors to emphasize in
training:
* Give specific praise for
accomplishments, skills or behaviors
that contribute to the team's success.
* Ensure that the employee is treated
fairly in terms of workload and
opportunities.
* Acknowledge not only work
accomplishments but also important
life events.
ENCOURAGING EXPANSIVE
THINKING
Encouraging expansive thinking equips
leaders and their teams to innovate,
remain agile, and approach complex
business challenges with a proactive and
open-minded mindset, which is crucial for
sustained success and growth.
Example behaviors to emphasize in
training:
* View
differences of
opinion as
constructive. Create a space where all
ideas are welcomed, and employees
feel comfortable sharing unconventional
thoughts without fear of criticism or
premature dismissal.
LEADERSHIP TRAINING
PROGRAM ESSENTIALS
When designing a curriculum to
enhance
TRAINING INDUSTRY MAGAZINE - WINTER 2025 I WWW.TRAININGINDUSTRY.COM/MAGAZINE
the coaching capabilities
* Encourage employees to think beyond
current constraints by asking questions
that stimulate creative problem-solving.
Support taking calculated risks and
trying new approaches, even if they
might fail.
outlined above, a few essential elements
should be integrated into any manager
development program.
Conducing both a pre- and post-training
assessment is critical to gauge the
baseline of a manager's skills and measure
their development upon completion of
the program. Beyond having managers
complete
a self-assessment before
the training begins, it is also ideal to
have each direct report complete an
assessment of the manager's coaching
capability. Managers and direct reports
should then be given the same survey to
complete six months post completion of
the coaching development program to
assess effectiveness.
In addition to providing formal training
across the five coaching dimensions,
consider
providing
managers with
opportunities for role-playing various
scenarios that challenge them to apply
what they've learned in a risk-free context.
FACILITATING DEVELOPMENT
By prioritizing continuous learning,
leaders create a culture that encourages
personal and professional growth -
which is directly linked to employee
performance and job satisfaction.
Leaders often have an incomplete idea
of what hidden talent is available to them
until they start coaching. Coaching for
development helps them tap into the full
strengths and qualities of their people.
Example behaviors to emphasize in
training:
* Provide opportunities for employees to
take on more responsibility.
* Give regular, specific feedback.
* Offer stretch assignments that
challenge employees to develop new
skills.
* Ensure employees have access to
the materials, tools and technology
needed for L&D.
Ultimately, strengthening managers'
coaching capabilities not only enhances
employee learning and organizational
commitment but also drives measurable
bottom-line benefits for the business.
Heide Abelli is the co-founder of SageX
Inc., an AI-enabled e-coaching and
performance support application
for the modern workforce and she
recently authored " You Got This! - The
Ultimate Career Guide for the Modern
Professional. " Email Heide.
39
Finally, a nudging or reinforcement
component is essential for ongoing
reinforcement. Managers forget 80% of
what they learn in formal development
programs, so reinforcement is necessary
to ensure lasting behavioral change.
This highlights the need for continuous
learning and support, rather than one-off
formal training sessions.
IN CONCLUSION
Developing managers - especially
front-line and first-time managers -
into
effective coaches is essential for
organizational success. Incorporating
a few key elements into any manager
coaching program significantly increases
its likelihood of success.

https://trainingindustry.com/glossary/assessment/#:~:text=Assessment%20refers%20to%20the%20process%20or%20act%20of,an%20individual%27s%20or%20organization%27s%20knowledge%2C%20skills%20or%20performance https://journals.plos.org/plosone/article?id=10.1371/journal.pone.0120644 https://journals.plos.org/plosone/article?id=10.1371/journal.pone.0120644 https://www.sagexinc.com/research https://www.sagexinc.com/research https://www.trainingindustry.com/magazine

Training Industry Magazine - Winter 2025

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