IN THIS ISSUE INFO EXCHANGE 17 20 45 48 UPSKILLING By Erica R. Contreras Growing authentic leaders starts with nurturing self-awareness. HOW-TO By Kiara Graham Best practices for measuring leadership development impact. STRATEGIES By Chapin Brinegar, MS, CPTM The ripple effect: coaching the coaches for optimal impact. PERSPECTIVES By Dr. Yogini Joglekar Learn how leaders are really made. 56 58 59 CASEBOOK By M. Allen, CPTM How Chick-fil-A's Development Days foster community and collaboration. CLOSING DEALS By Sarah Gallo, CPTM Alchemist acquires RAIN Group to boost sales capabilities and expand global reach. COMPANY NEWS Review the latest training news from the last quarter. A Z B E E S ASBPE Awards of Excellence A|S|B|P|E Fostering B2B editorial excellence American Society of Business Publication Editors 2018 Cross-Platform Package of the Year Top 10 Award A|S|B|P|E Fostering B2B editorial excellence American Society of Business Publication Editors 2017 National ONLINE Award Winner CONNECT WITH US 1 (866) 298-4203 editor@trainingindustry.com TrainingIndustry.com 6https://twitter.com/TrainingIndustr https://www.linkedin.com/company/training-industry-inc-/ http://www.facebook.com/pages/Training-Industry/188504131192964 https://trainingindustry.com/ https://trainingindustry.com