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Office's list of "high-risk" agencies, vulnerable to fraud,
waste, abuse, and mismanagement.
Or, consider Jimmy Carter's creation of the Department of Energy in 1977, another troubled reorganization in
which widely different government functions (developing
advanced weaponry, regulating interstate electricity sales)
were placed in a single entity with conflicting and everchanging missions (promoting nuclear energy, cleaning up
nuclear waste sites, sharing scientific knowledge, keeping
national security secrets, and so on).
So yes, it's true that some big government reorganizations have gone poorly. But it's also true that others have
gone quite well. Lyndon Johnson's establishment of the Department of Transportation in 1966, for example, has long
been considered successful at bringing numerous far-flung
agencies, from the Federal Aviation Administration to the
St. Lawrence Seaway Development Corporation, under one
roof and providing some semblance of a coordinated nation-
The Goldwater-Nichols
Act, signed by Ronald
Reagan, reduced interservice rivalries in the
Pentagon. Let's do something
similar for the rival federal
agencies that handle
education and training.
al transportation policy. The Goldwater-Nichols Department
of Defense Reorganization Act, signed by Ronald Reagan in
1986, is widely lauded for having reduced inter-service rivalries in the Pentagon. Another success is Bill Clinton's creation of the Corporation for National and Community Service (CNCS) in the early 1990s. (I played a small role in that
work as a consultant and adviser to the senior leaders of the
agency.) By merging the nascent AmeriCorps national service program with existing service programs like VISTA, the
CNCS has led to a true national service movement, one in
which hundreds of thousands of individuals have participated in everything from tutoring at-risk students to helping
communities rebuild from natural disasters.
G
overnment reorganizations can work, then, if they're
well thought through, focused around clear missions,
and aimed at real national needs. I believe that one
of our biggest needs is to develop more and greater talent.
By "talent" I don't mean just innate abilities (Americans have that in spades, though we could use a lot more).
58
September/October 2015
Talent is a complex amalgam of capabilities that lead to success in personal lives and careers. It consists of education,
provided in K-12 schools and universities; skills and training, learned in community colleges and on the job; and values, such as determination, individual initiative, ingenuity,
and service to others, that are rooted in our culture. That
synergy goes beyond the individual, impacting society as
well. Talent fuels economic growth and puts Americans to
work. With the economy so radically changed over the past
decade, we need a new wave of innovation to grow new jobs
in new sectors. We need talented innovators, from both
here and abroad, to help create that wave, and we need a
twenty-first-century education system to train citizens to
hold those jobs.
Though government is not always the solution to our
nation's biggest challenges, it is clearly one tool in the
toolbox. The federal government, in particular, can have a
unique impact on national priorities when it operates effectively, efficiently, and with clear goals and outcomes.
That's because the federal government is well positioned to
address the national talent needs of a mobile, interdependent society.
But right now it is not structured to do so. It is unable
to respond in a timely way to market forces. It is slow to
change, or even to address its own structural deficiencies.
Even when solutions are out there, they are very hard to implement on a federal level.
Martha Kanter, the former chancellor of one of the
largest community college districts in the nation and now
a faculty member at New York University, spent five years
in the federal Department of Education. As undersecretary
of education, the nation's top federal higher education position, Kanter encountered many of the obstacles to progress
on the federal level, no matter the political party running
the show or its objectives.
"Government is not fully designed for success. At least
half of teacher preparation programs, for example, make no
sense anymore," she confessed when I talked with her nearly a year after she returned to academia. "We don't have the
will to remove any more layers. It's just calcified. We have
not focused enough on collaboration over competition." She
cited the lack of synchronicity and teamwork in Washington. "There is so much competition internally in the government. It's hard to execute."
Candid, troubling, and true.
S
o where do we sit when it comes to federal policy related to talent development and deployment? The answer is complex-and that's exactly the problem. For
every high-quality outcome we can point to-like the higher rates of low-income student access to higher education
as a result of the Pell Grant program-we can point to other efforts that have failed. For example, the Department of
Labor's One-Stop Job Centers were intended to be an allin-one resource for employment seekers, providing job
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