2022 Consulting Course Catalog - 9

CULTURAL COMPETENCY
FOR LEADERS, MANAGERS & SUPERVISORS
Designed to equip managers and supervisors, this 3-hour training provides the
skills needed to more effectively and appropriately engage with employees
who represent a different culture or speak a different language.
CLASS OBJECTIVES
Explore the difference between culture and race
Discuss types of cultures and how they impact the
workplace
Share strategies on how to respond to cultural differences
Discuss ways to improve communication with those who
have limited English language proficiency
Partnering Organization: Workplace Talent Solutions
Workplace Talent Solutions solves human resource entry-level employee challenges, like retention and
engagement, by building onboarding systems and training programs that create a dedicated, engaged
workforce. This includes solutions for challenges by offering basic skills, English language, and cultural
competency training. The team includes Cathy Martin, partner and director of operations, who has worked
in adult education for more than 10 years, and Laurie Dawkins, partner and business developer, who has
more than 30 years of professional experience in the fields of adult education and business.
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2022 Consulting Course Catalog

Table of Contents for the Digital Edition of 2022 Consulting Course Catalog