SAE Update - December 2021 - 25

STANDARDS &
cOMMITTEES
System nonconformance. Given
that the Certification Body is
responsible to ensure that their
client has met and maintains
compliance with the
requirements of the applicable
Quality Management System
standard (9100, 9110, or 9120),
this type of nonconformance is a
good fit for them to manage. A
" 9018 writing team " of key
stakeholders including
government agencies, Original
Equipment Manufacturers, and
Certification Bodies was
established to create a process
and write AS9108.
AS9018 was written to
document a process to manage
major Quality Management
System nonconformances
identified by the customer. The
document establishes
requirements for the Customer,
the Certified Organization, and
the Certification Body. The
process identifies the
Certification Body to manage
the corrective action, providing
integrity to their certification
process and allowing them to
ensure the Certified Organization
Quality Management System is
brought back into compliance.
One of the most important
elements of this process is the
UPDATE
Collaboration Meeting, which brings together the
Customer, the Certified Organization, and the
Certification Body. This helps bring clarity to 91XX
requirements, clarity of the issue and how it relates to
the requirements, and drives a consensus on what
needs to be done.
After the collaboration meeting, the Certified
Organization implements the corrective action plan,
with oversight by the Certification Body. The process is
managed through the Certified Organization's
Corrective Action system and managed in the same
manor that a nonconformance from the Certification
Body would be managed, but not in Certification Body
system. The process covers the Certified Organization's
implementation, and the Certification Bodies
verification and validation of the corrective action.
Communication will also continue at major milestones
using OASIS and all parties have access.
AS9018 is clear about what it does and does not
cover. AS9018 does not cover majors related to
products, and it does not cover minors. The
document does not allow duplication of effort; if all
parties agree to follow this process, the customer is
not allowed to duplicate the certification body
activities like verification and validation.
This project started as a project for the Americas,
however, there has been growing interest
internationally as well. The next step will be for the
international committee to consider adopting and/or
rewriting AS9018 to make it useable worldwide. n
R. Darrell Taylor, corporate Associate Director - QMS
Maintenance & Integration, Raytheon Technologies,
wrote this article for Update. He is a member of the
SAE G-14 Americas Aerospace Quality Standards
committee (AAQSc) and document sponsor for
AS9018 Aerospace - customer Identified Major
Quality Management System Nonconformity Other
Party collaborative corrective Action Process.
December 2021
25
SAE Update - December 2021

Table of Contents for the Digital Edition of SAE Update - December 2021
