London Inc. Fall 2022 - 25

Bes SELECTING LONDON'S BEST
t Places to Work were awarded using
an assessment measuring the three main
components of employee engagement
SEVERAL YEARS AGO, Ahria Consulting
set out on a mission to transform work
by focusing on leadership, culture and
engagement.
Recognizing the market was crowded
with pseudo-scientific and often feel-good
methods claiming to " measure " employee
engagement, we wanted to develop a
tool that was rooted in science. Working
in conjunction with Western University's
Industrial/Organizational Psychology
Department, we embarked on the development of a nextgeneration
employee engagement assessment. The result of
those efforts was the creation of the Ahria Employee Pulse
Assessment (EPA).
The EPA is based on years of research and is designed to
measure the three main components of employee engagement:
dedication, effort and interest.
Created with ease-of-response in mind, employees from
participating firms were asked to respond to approximately
20 questions on a five-point rating scale using a web-based
application. From there, only organizations with over 50 per
cent employee participation were forwarded, and scores were
calculated on the three main components, as well as an overall
engagement score and a net promoter score (would employees
recommend their employer as a great place to work to
their friends).
Organizations with the highest scores were considered
a Best Place to Work given their higher levels of employee
engagement.
Over the past several years, we have seen a promising trend
of increasing engagement scores among participating firms.
The Best Places to Work listed on the following pages all build
exceptional workplaces with an array of progressive and innovative
programs that make life better for their people - and
benefit when it comes to attracting and retaining top talent.
But that kind of success doesn't just happen without committed
effort, and we have learned that great workplaces are not
created through benefits that are unique to a type of industry
or workplace size. Instead, a Best Place to Work is one where
employees trust the people they work with, have pride in the
work they do and enjoy the people they work with.
- Terry Gillis, President & CEO,
Ahria Consulting
WHAT DO THE
SYMBOLS
MEAN?
For all the Best Places to Work
organizations, the results of the Ahria
Employee Engagement survey are
reported as a score in five key areas,
represented by its own icon. Here's
what the symbols mean:
Overall
Engagement
An all-encompassing ranking
of how employees assess the
organization as a positive and fulfilling
place to work over the long-term. Out
of 15 possible points.
Dedication
How strongly employees
believe their work engages
their skills and efforts, and
the resulting sense of meaning, enthusiasm,
inspiration, pride and challenge.
Out of five possible points.
Effort
A gauge of employees' willingness
to dedicate a high
level of energy and effort to
their work, even in the face of difficult
challenges. Out of five possible points.
Interest
A reflection of how focused
and happy employees are
while on the job, characterized
by time passing quickly and
difficulty separating oneself from work.
Out of five possible points.
Net Promoter
An index ranging from -100
to 100 that measures the
willingness of employees
to recommend their organization as a
great place to work to others.
FALL 2022 | londonincmagazine.ca | 25
http://www.londonincmagazine.ca

London Inc. Fall 2022

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