London Inc. Spring 2021 - 27

can be working from home, it comes
with loneliness and lack of connection.
No amount of video calls or phone
calls can replace a positive workplace
that allows you to connect with others.
The role models, mentors and watercooler chats are valuable parts of any
job. I couldn't imagine the disconnect
when starting a new job in 2021 and
your only link to others on your team
is through a laptop.

What's your favourite nonbusiness tech, something you use
at home? Roomba, hands down! I'm
a pretty clean and organized person,
but there are times I fall behind on
cleaning under the couch. And I will
be honest, I have dressed it up a few
times. Currently it looks like a shark
with a gray ﬁn and googly eyes.
INTERVIEW BY CHRISTOPHER CLARK

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accelerated our strategies from a
year or two to just a few months. Now
we are at 95 per cent of our clients
being cloud-based, giving their staff
freedom to work anywhere. Cyber
attacks, malware and ransomware
were already daily challenges, and
Covid lit a match on it all. But we were
ready. Through the transition, the
focus was always security. Solutions
were designed to allow the workfrom-home scenario to function
while ensuring the proper safeguards
were in place. But all the security in
the world is useless without proper
training. We were aggressive in our
approach to security, making our
clients and their staff technologically aware to better protect their
businesses.
What's your best guess about
changes that will become
permanent post-pandemic?
Working from home will not
completely go away, but there will
be a hybrid version of it - the ability
for an employee to choose to split
their time between the office and at
home. Work environments are social
environments. As productive some

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SPRING 2021 | londonincmagazine.ca | 27

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London Inc. Spring 2021

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