COLUMNS & DEPARTMENTS 3 LETTER FROM THE CEO Essential ILMA 10 INDUSTRY RUNDOWN 13 IN THE KNOW 4 INSIDE ILMA 14 INTERNATIONAL INSIGHT 16 MARKET REPORT 8 WHAT'S COMING UP 9 NEW MEMBERS 40 10 INDUSTRY RUNDOWN IN NETWORK 10 Innovation in Automation 13 In the Know 14 International Insight: Korea K-REACH and K-BPR: New Developments 16 Market Report: U.S. Base Oils Prices Face Pressure Amid Virus Outbreak, Weak Crude Prices 34 BUSINESS HUB Workplace Dating: Pitfalls and Policies 36 COUNSEL COMPOUND COVID-19 and Your Contracts 38 WASHINGTON LANDSCAPE Used Oil and Re-refining Changes Coming? 40 IN NETWORK 40 Member Connections 44 PORTRAIT Martha Jolkovski, ILMA 40 MEMBER CONNECTIONS