COLUMNS & DEPARTMENTS 3 LETTER FROM THE PRESIDENT Your Support Is Essential 5 LETTER FROM THE CEO Many Thanks 6 INSIDE ILMA 10 WHAT'S COMING UP 11 NEW MEMBERS 12 INDUSTRY RUNDOWN 12 Auto Manufacturers Investing Heavily in Connected Vehicles 13 In the Know 14 Market Report: U.S. Sees Firm Price Support Amid Tight Markets, Impacts From Hurricanes and COVID-19 32 BUSINESS HUB Family Business Ownership Succession: Learning From Others 34 COUNSEL COMPOUND Will Agency Enforcement Reform Usher in the New Year? 36 WASHINGTON LANDSCAPE Product Liability Issues in the Digital Marketplace 40 IN NETWORK 40 Member Connections 42 Cross Connections: Development Details for NLGI's New HPM Grease Specifications 45 PORTRAIT Colleen Murphy-Smith, Motiva Enterprises 12 INDUSTRY RUNDOWN 13 IN THE KNOW 14 MARKET REPORT 40 IN NETWORK 40 MEMBER CONNECTIONS 42 CROSS CONNECTIONS